Doing the Right Thing
-Continuing Education-

Book Cost: included
(You finish 1/3 of your 22.5 hours of continuing education required by the State.)

Course Outline:

  1. Ethics and the practice of Real Estate
    Understanding principles and values is dealing with the confusing, complex and sometimes contradictory laws, rules and codes of conduct that govern real estate practitioners.
  2. Ethical Systems
    Personal values and principles, formulate a personal code of ethics. Become aware of laws and regulations. Develop and implement a rational model for ethical decision making.
  3. Professional Perspective
    Professional practice standards: as a real estate professional should your conduct be judged by the professional standards or by reasonable personal standards? What are the advantages and limitations of a company or industry code of ethics?
  4. Applying Ethics: Agency
    1. What are the state laws, rules, and regulations on agency relationships in your state?
    2. What are your company’s policies regarding relationships with buyers and sellers?
    3. When is it appropriate to establish your relationship with buyers and sellers?
  5. Applying Ethics: Fair Housing
    1. Is protection for certain class of people necessary? Should other protected classes be added to the fair housing laws?
    2. In a late 1996 HUD letter, buyer brokers were advised that they may show properties in certain neighborhoods or areas based on specific request from clients regarding racial or religious preference. HUD later rescinded its opinion and advised real estate professionals to disregard their buyers’ ethnic preferences. What do you think?
    3. As you see it, what is the purpose of fair housing laws?
    4.  If there were no fair housing laws, do you think brokers would conduct themselves differently? Why or why not?
  6. Applying Ethics: Stigmatized Property
    1. What are the laws, if any, in your state regarding stigmatized properties?
    2. Besides crime and AIDS, what other occurrences could stigmatize property?
    3. What does the term material mean in reference to the physical structure of a property?
    4. What reasons might buyers have for deciding a property was stigmatized?
  7. Applying Ethics: Environmental Hazards and other Physical Defects
    1. To what extent should pervious property owners be responsible for environmental hazards that they did not cause?
    2. Should agents encourage buyers to have environmental audits performed on property in which they are interested? Should seller-agents encourage buyers to do so?
    3. What responsibility, if any, do real estate professional have toward safeguarding the environment?
  8. Applying Ethics: Working with Colleagues and Employers
    1. What is your company policy for dealing with problems among the sales force? With other offices? Describe frequent conflicts among in-house staff and with competing brokerages.
    2. Describe some win/win conflict resolution techniques you have used successfully.
    3. What should you do if you determine that your employer has behaved in an unethical manner? What if your employer has violated the law?
    4. What steps should you take in terminating your relationship with your present employer? What steps should a broker and manager take in terminating a salesperson affiliation?
    5. Develop a sexual harassment policy for a real estate office.
  9. Applying Ethics: Community and Public Concerns
    1. What are some ways real estate professionals can use their skills in community?
    2. What are some ways real estate professionals can celebrate success other than publishing dollar volume of top producers?
    3. Should real estate professionals be politically active? Why or why not?