CD5:
Risk Management
~Content Detail~
Risk
Management Basics
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List four components to manage risk: education, risk shifting, risk
anticipation, risk control
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Recognize that brokers can reduce legal liability through a greater emphasis
on educating their salespeople
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State two methods of shifting liability away from the broker: purchasing
errors and omissions insurance and advocating the use of inspections or
evaluations by third parties
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Summarize the value of seller disclosure statements in assigning
responsibility to the seller for disclosure of property problems
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Explain that seller disclosure does not relieve the agent from inspecting
red flags, and discuss the value of getting all oral representations
confirmed in writing
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Identify procedures to handle problems, including immediate reporting to the
broker and the need to properly handle complaints from clients and customers
Communication Practices
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Explain that intentional misrepresentation is active fraud, i.e., knowingly
making a false statement about a material fact
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Explain that intentional concealment is constructive or passive fraud, i.e.,
knowingly failing to disclose a material fact
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Explain that making a false statement about a material fact when the broker
should have known otherwise is negligent; a broker should not rely on a
seller disclosure if the broker observes a "red flag"
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Distinguish between misrepresentation (fraud) and advice (suggestion)
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Identify at least five of the most common causes of litigation
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Summarize the importance of seller disclosure, checking with the local
building departments, getting verification of repairs made in writing, the
importance of hiring experts such as a surveyor, and learning basic "red
flags" which should alert an agent
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List what agents may say and do without practicing law
Environmental Hazards
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State the major laws impacting environmental issues, such as CERCLA, SARA,
RCRA
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Explain the dangers of exposure to asbestos and how experts deal with
removal
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Discuss the widespread use of formaldehyde in homes and its long-term
effects
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Identify characteristics of radon and explain how it is mitigated
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Describe the problems that develop in airtight buildings from accumulations
of formaldehyde, radon, and asbestos and how buyers can use indoor air
quality surveys
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Explain the effects of lead on people and list lead-based paint requirements
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Discuss the problems that develop when structures are built on landfill
sites and how property values are lowered by close proximity to such sites
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Explain that both current and former owners are responsible for underground
storage tank (UST) maintenance
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List at least three exemptions from UST requirements
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Identify at least five sources of groundwater contamination
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Describe places where PCBs are used (electrical equipment) and effects of
PCBs when leached into the soil
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Summarize four precautions to reduce risk from environmental hazards
Agency
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Recognize at least five common causes of legal action involving agency
issues
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List at least five possible consequences of breach of agency duties
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Itemize three steps to avoid legal action in relation to agency issues
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Explain subagency
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Describe the duties of a seller's agent to the seller and buyer/customer
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Describe the duties of a buyer's agent to the buyer and seller
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List at least five types of buyers who should be represented by an agent
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Explain the legalities, fiduciary duties, and potential dangers of dual
agency
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Explain the consequences of unintended or accidental dual agency
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Describe the appropriate time to discuss agency representation with buyers
and sellers
Federal Fair Housing Laws
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List all seven protected categories under Title VIII of the Civil Rights
Act: race, color, religion, sex, national origin, handicap, familial status
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Identify at least five actions prohibited by the law: refuse to sell, rent
or negotiate, or make unavailable after offer is made; discriminate in
terms, condition, privileges, or services; lying about availability; no
access to MLS; deny financial services
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Define steering, blockbusting, and discriminatory advertising, and give
examples of each
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Provide examples of handicaps and explain prohibited and required actions
when selling or renting housing
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Define a "family" and what constitutes familial status discrimination in
rental and sale of housing
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List legal options an aggrieved party can take regarding fair housing
discrimination
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Describe legal penalties that can be assessed in cases of fair housing
violations
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Explain risk reduction recommendations
Americans with Disabilities Act
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Describe the basic requirements under the Americans with Disabilities Act
(ADA) Title I—Employment
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List examples of "reasonable accommodations" when employing individuals with
disabilities
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Explain how brokers can avoid claims under Title I by using written job
applications, avoiding discriminatory questions, and learning what
disabilities are covered under the act
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Summarize requirements under Title III—Public Accommodations and cite ways
to reduce risk of legal problems with the ADA for brokers and commercial
clients
Antitrust Laws
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Explain that the purpose of antitrust laws is to protect competition and
prevent monopolies
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Recognize situations that can lead to charges of conspiracies to fix real
estate commissions or commission splits
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Explain that the Sherman Act applies only to contracts that unreasonably
restrict trade
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Define and give an example for the illegal activities of group boycotts and
tying arrangements
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Explain that the Antitrust Division of the Department of Justice
investigates complaints and that the consequences of violations are severe
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List methods of reducing antitrust liability
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